Customer Care

We’re full of quick tips to get things started and keep things working. To start things off: our products may be sleek (and sometimes just plain cute), but use common sense when using them. If you don’t find the answer you’re looking for, send us your question here for a quick response from a Customer Care specialist.

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ADORABLE HUMIDIFIERS
Tips

Clean and cool: the only kind of water you’ll need.

Place on a waterproof surface about 3 feet off the ground.

Keep humidifiers out of the corner and away from the walls.

Let the mist work its magic without adding hot water, medication, salt, or oils.

The optimal humidity level is 40-50%, keeping you comfortable 100% of the time.

Up, up, and away! Adjust mist so it spouts up in the air, not down to the ground.

Share the love (and stave off condensation, frost, and fog) by leaving the door partly open.

Forget filters forever, but if you see white dust, try distilled water, filtered water, or a Crane Demineralization Filter.

Use a little TLC and carry the water tank with two hands, not by the handle.

Getting squeaky clean is easy with a few capfuls of white vinegar and a half tank of warm water.

Clean your water basin with the same solution each week.

Run your humidifier all the time for year-round benefits.

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DROP HUMIDIFIERS
Tips

Clean and cool: the only kind of water you’ll need.

Place on a waterproof surface about 3 feet off the ground.

Keep humidifiers out of the corner and away from the walls.

Let the mist work its magic without adding hot water, medication, salt, or oils.

The optimal humidity level is 40-50%, keeping you comfortable 100% of the time.

Up, up, and away! Adjust mist so it spouts up in the air, not down to the ground.

Share the love (and stave off condensation, frost, and fog) by leaving the door partly open.

Forget filters forever, but if you see white dust, try distilled water, filtered water, or a Crane Demineralization Filter.

Use a little TLC and carry the water tank with two hands, not by the handle.

Getting squeaky clean is easy with a few capfuls of white vinegar and a half tank of warm water.

Clean your water basin with the same solution each week.

Run your humidifier all the time for year-round benefits.

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BELLY GLO NIGHT LIGHTS
Tips

Keep in mind, your night light only goes on if it’s dark!

Your child can carry the Belly Glo pal along to light the way for nighttime trips to the bathroom.

Plug the bulb into the wall during the day, so it’s charged and ready to go by nightfall.

Your night light is awesome, but it’s not waterproof. Don’t use it near the tub or pool or sink or other watery place.

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DIGITAL WARM & COOL MIST HUMIDIFIERS
Tips

When it comes to warm versus cool mist, it’s a matter of pure (equally effective) preference.

Take fresh to a new level with the Ionizer available on select humidifiers.

Clean and cool: the only kind of water you’ll need (even for warm mist).

Place on a waterproof surface about 3 feet off the ground.

Keep humidifiers out of the corner and away from the walls.

The optimal humidity level is 40-50%, keeping you comfortable 100% of the time.

Share the love (and stave off condensation, frost, and fog) by leaving the door partly open.

Forget filters forever, but if you see white dust, try distilled water, filtered water, or a Crane Demineralization Filter.

Use a little TLC and carry the water tank with two hands, not by the handle.

Getting squeaky clean is easy with a few capfuls of white vinegar and a half tank of warm water.

Clean your water basin with the same solution each week.

Run your humidifier all the time for year-round benefits.

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